Terms of Service
This is an agreement between you and Supervpn.net concerning virtual private network services and related service. Super VPN provides anonymity and privacy services for its clients. The client fully agrees to the terms and conditions, as well as all possible future modifications of this agreement.
You agree to respect all applicable federal, state and local laws in connection with the use of Super VPN services. You also agree to protect your log-in details (user ID/password) and our system from unauthorized use. You are responsible for all actions that occur on our servers under your user ID/password. You will not use the Service for any unlawful purpose or one that is prohibited by these terms and conditions.
You agree that your account will not engage in the following: sending spam, hacking or assisting others in such illegal acts, port scanning, scanning for open proxies or open relays, sending opt-in email, distributing illegal content, intellectual property violation, illegal or unauthorized access to other computers or networks, distribution of Internet viruses and worms, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. You agree not to launch any pop-ups from our service. It is Super VPN`s policy to terminate the privileges of clients who commit repeat violations of our policy and service agreements.
Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any conduct deemed illegal or unwanted shall be subject to suspension or termination. Users are responsible for the proper secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.
Though we guarantee 99% uptime, actual service coverage, speed, locations and quality may vary. The Service will attempt to be available at all times except for limited periods including maintenance and repair or a variety of factors beyond our control including: emergencies, third party service failures, transmission failure, equipment or network problems or limitations, natural disasters, interference, signal strength and other reasons. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communication services or networks (e.g., T-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which you or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors such as ping latency (your distance from the selected VPN server). The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur. Super VPN is not liable for any direct, indirect, consequential, inconveniences, or whatsoever damages, or loss of profit that may arise from the use of our services. Also, we do not control, nor are we responsible for any data, content, services or products that you access, download, receive or buy online while using the Service.
We do not log any user activity (sites visited, DNS lookups, e-mails, passwords etc.). We only log access attempts to our servers (for security and troubleshooting), session durations and bandwidth used. Those are kept for 5 days. We do not get involved in any form of censorship. We do not give your personal info to any third parties. We do not cooperate with any requests for information unless we are ordered by a court of competent jurisdiction and the vast majority of these requests would not be from a court of competent jurisdiction. We will protect you to the max and our system is setup to automatically do so. There are hundreds of good reasons for being anonymous and we respect them fully.
Acceptable means of payment are major credit cards and PayPal. We reserve the right to change pricing terms to any accounts or services at any time but will never increase an existing client`s account plan price.